Privacy Policy

1. Introduction

At Maison Propre, we attach great importance to the protection of your personal data. This privacy policy explains how we collect, use and protect your information when you use our website and services.

2. Data collected

We collect the following data:

• Identification data: first name, last name, email address, phone number
• Browsing data: IP address, browser type, pages visited, time spent on the site
• Transaction data: quote request history, requested services
• Cookies: we use cookies to improve your browsing experience

3. Use of data

Your data is used to:

• Respond to your quote requests and contact you
• Improve our website and services
• Send you information about our services (with your consent)
• Comply with our legal obligations

4. Legal basis for processing

We process your data on the following legal bases:

• Consent: for sending marketing communications
• Contract performance: to respond to your quote requests and provide our services
• Legitimate interest: to improve our website and services
• Legal obligation: to comply with our tax and accounting obligations

5. Data retention

We retain your data as long as necessary for the purposes for which it was collected:

• Contact data: 3 years after last contact
• Transaction data: 10 years (accounting obligation)
• Cookies: 13 months maximum

6. Your rights

In accordance with Moroccan law 09-08, you have the following rights:

• Right to access your data
• Right to rectify your data
• Right to erasure of your data (right to be forgotten)
• Right to restriction of processing
• Right to object to processing
• Right to data portability

To exercise these rights, contact us at: contact@maisonpropre.ma

7. Data security

We implement technical and organizational security measures to protect your data against unauthorized access, loss or alteration. These measures include data encryption, firewalls and strict access controls.

8. Data sharing

We only share your data with third parties in the following cases:

• With your explicit consent
• With our service providers (hosting, email) who are required to respect the confidentiality of your data
• To comply with a legal obligation

9. Cookies

Our site uses cookies to improve your browsing experience. You can manage your cookie preferences via our cookie banner or your browser settings.

Types of cookies used:

• Essential cookies: necessary for the site to function
• Analytical cookies: to understand how you use our site
• Preference cookies: to remember your choices (language, etc.)

10. Policy changes

We may change this privacy policy at any time. The latest version will always be available on this page. We encourage you to check this page regularly for any changes.

11. Contact

For any questions regarding this privacy policy, you can contact us:

• By email: contact@maisonpropre.ma
• By phone: +212 660-126418
• By mail: Boulevard Patrice Lumumba, Rabat Hassan N°126, Morocco